California Residents: Did Zappos Send Your Searches to Advertisers?
It appears that words typed into Zappos.com's search box go to Microsoft's and Google's ad systems.
See If You QualifyHow It Works
1
Tell us about you
Your name, email, phone and a few yes-or-no questions about how you used Zappos.com.
About 1 minute2
We review and document
Our team reviews your answers and the tracking code that appears to run on the site.
No upfront cost3
We pursue your claim
If you qualify, we handle the paperwork and the claim process for you. We are paid only if you recover.
ContingencyFrequently Asked Questions
What does Zappos.com appear to do?+
It appears that code from Bing, Google and Meta runs on Zappos.com and sends data to those companies. Words typed into the Zappos search box appear to be sent to Microsoft's and Google's advertising systems. At times, other advertising companies also appear to have received search terms.
Do I need to prove I lost money?+
No. California law lets people whose communications were read without consent seek damages without proving they lost money.
Why only California?+
This investigation relies on a California privacy law that protects people who live in California. If you live in California now, or lived there when you used Zappos.com, you can sign up and we will review your situation.
What information do you need from me?+
Your name, email and phone number, and a few yes-or-no answers. The form also asks for the email address on your Zappos or Amazon account and your mailing address. Both help us identify your account and present your claim, but neither is required to sign up. If you qualify, we may later ask you to review and sign a few documents.
Does it cost anything?+
No. There is no upfront cost. We work on contingency, which means we are paid only if you recover money. If there is no recovery, you owe us nothing.
I clicked Accept on the cookie banner. Can I still join?+
Yes, you can still sign up. Clicking a banner button does not answer every question about what you agreed to. We look at what the site told you, when the tracking started and what choices the banner gave you. The site's banner appears to offer "Customize Cookies" or "Accept" with no button to reject. We will review your situation.
Do I need receipts or other proof?+
No. An order confirmation or account email helps if you have one, but you can sign up without it.
What is Maginnis Howard?+
Maginnis Howard is a consumer protection and personal injury law firm. You can learn more about us at www.carolinalaw.com. For other questions, contact us at unlawfulcharges@carolinalaw.com.
California Residents: Find Out If You Can Join
If you live in California and searched or shopped on Zappos.com, code on the site may have sent what you typed to outside advertising companies. It takes about a minute to sign up, and there is no cost to you.
Step 1 of 5
Do you live in California now, or did you live there at any time in the last three years?
Know someone this could help?