Were you charged hidden fees by Jimmy John's?
The law says companies have to show you the real price upfront — not sneak fees in at checkout. If that's happened to you, you may qualify for compensation.
Jimmy John's charges a "delivery fee" that — by the company's own admission — is "not a gratuity and is not shared with drivers." It is a mandatory fee that is not disclosed until the end of the transaction. Maginnis Howard is investigating retailers such as Jimmy John's and Dunkin, as well as delivery services like Grubhub and their actions of adding mandatory, non-optional fees at the end of the transaction. Customers have alleged that Jimmy John's also adds undisclosed ingredient up-charges to the final price of your sandwich. Virginia and a number of other states — California, Colorado, Connecticut, Minnesota, Oregon and Massachusetts — have enacted statutes that expressly require an advertised price to include every mandatory fee, and a claim is most direct in those states. But we believe the tactic is improper in all 50: every state has an unfair and deceptive trade practices law that prohibits a company from advertising a price the consumer cannot actually get, and from mislabeling what a charge is for.
Who can sign up: Open to consumers 18+ nationwide, for purchases on or after July 1, 2025. A claim is most direct in Virginia and the other states with express pricing-transparency laws, but we believe the practice is improper in all 50 states.
What They Showed You* vs. What You Actually Paid*
What They Showed You* (Jimmy John's order):
$15.98
- Delivery Fee: +$4.99
- Cheese add-on: +$1.20
What You Actually Paid* (After Hidden Fees):
$22.17
Figures shown are illustrative examples, not records of an actual transaction; your amounts may differ.
How It Works
No upfront cost, no complicated paperwork, no courtroom visits.
- Submit your info — Name, email, the state you were in, and which companies hit you with surprise fees. That's it — no documents, no hassle.
- We build your case — Our legal team reviews your claim and pursues it under the pricing-transparency and deceptive-practice laws that apply in your state.
- You get compensated — If your claim succeeds, you receive your share of the recovery. We only get paid when you do.
Sign up
The signup form requires JavaScript. Visit this page in a standard web browser to check your eligibility and sign up, or contact us at unlawfulcharges@carolinalaw.com.
You don't pay anything unless we recover compensation on your behalf. Our legal team works on contingency — we collect 40% of the recovery only if you win, and nothing if you don't.
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The entire process with Maginnis Howard was effortless. All our communication was by email and only a few phone calls. Any calls or emails were answered very promptly. I would like to thank Ian and Maginnis Howard. I will highly recommend any dispute that includes an Arbitration Agreement, there could no be a better Firm to represent you! — Daniel B.
Ian is an excellent communicator who knows how to work with these companies to obtain a resolution and get you the best settlement offer possible. I highly recommend Ian and the Maginnis Howard law firm for anyone navigating the arbitration process. — Cheille H.
I'm very grateful for his representation and the result we achieved. If you're facing arbitration and feel overwhelmed or unsure of your rights, I highly recommend Ian Vance and Maginnis Howard. They know how to handle these cases and fight for their clients. — Ryan Z.
Frequently Asked Questions
- Do I have to pay for this?
- You don't pay anything unless we recover compensation on your behalf. Our legal team works on contingency, which means we only get paid if you do.
- Does it matter what state I live in?
- It affects how your claim is built, not whether you can sign up. The most direct route is in Virginia and the other states that have passed express pricing-transparency or junk-fee statutes — California, Colorado, Connecticut, Minnesota, Oregon and Massachusetts. We believe this pricing tactic is improper in all 50 states, because every state has an unfair and deceptive trade practices law that reaches advertising a price that isn't the price charged. Tell us where you were when you were charged and we'll evaluate it.
- Do I have to provide proof of purchase?
- You don't need proof of purchase to sign up today. However, we'll ask for a receipt or screenshot of the transaction.
- What is Maginnis Howard?
- Maginnis Howard is a consumer protection and personal injury law firm serving clients nationwide. You may find more details about us at www.carolinalaw.com.
- Will I have to go to court?
- No, we will file everything on your behalf.
- What if I have other questions?
- For all other questions, contact us at unlawfulcharges@carolinalaw.com.