Were you charged hidden fees by DoorDash?
The law requires apps to show you the real price upfront, not add fees at checkout. If that happened to you, you may qualify for compensation.
DoorDash shows you menu prices, then adds mandatory service, delivery, and "regulatory response" fees at checkout, after you have already chosen your food. Virginia and several other states (California, Colorado, Connecticut, Minnesota, Oregon and Massachusetts) have statutes that expressly require an advertised price to include every mandatory fee, and a claim is most direct in those states. We believe the tactic is improper in all 50: every state has an unfair and deceptive trade practices law that prohibits a company from advertising a price the consumer cannot actually get.
Who can sign up: Open to consumers 18+ nationwide, for purchases on or after July 1, 2025. A claim is most direct in Virginia and the other states with express pricing-transparency laws, but we believe the practice is improper in all 50 states.
What They Showed You* vs. What You Actually Paid*
What They Showed You* (Food Delivery Order):
$19.99
- Service Fee: +$5.49
- Delivery Fee: +$3.99
- Regulatory Response Fee: +$1.50
- Tax: +$2.10
What You Actually Paid* (After Hidden Fees):
$33.07
Figures shown are illustrative examples, not records of an actual transaction; your amounts may differ.
How It Works
No upfront cost, no complicated paperwork, no courtroom visits.
- Submit your info — Name, email, the state you ordered from, and which apps hit you with surprise fees.
- We build your case — Our legal team reviews your claim and pursues it under the pricing-transparency and deceptive-practice laws of your state.
- You get compensated — If your claim succeeds, you receive your share. We only get paid when you do.
Sign up
The signup form requires JavaScript. Visit this page in a standard web browser to check your eligibility and sign up, or contact us at unlawfulcharges@carolinalaw.com.
You don't pay anything unless we recover compensation on your behalf. Our legal team works on contingency — we collect 40% of the recovery only if you win, and nothing if you don't.
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Our case went to arbitration where we were awarded 100% + attorney's fees. If you want someone to go to war with you, enlist Garrett. Great attorney and awesome person! — Steve R.
Frequently Asked Questions
- Do I have to pay for this?
- No. Our legal team works on contingency — we only get paid if you do.
- Does it matter what state I live in?
- It affects how your claim is built, not whether you can sign up. The most direct route is in Virginia and the other states that have passed express pricing-transparency or junk-fee statutes — California, Colorado, Connecticut, Minnesota, Oregon and Massachusetts. We believe this pricing tactic is improper in all 50 states, because every state has an unfair and deceptive trade practices law that reaches advertising a price that isn't the price charged. Tell us where you were when you ordered and we'll evaluate it.
- Do I have to provide proof of purchase?
- Not to sign up. We may ask for a receipt later.
- What is Maginnis Howard?
- A consumer protection law firm. Learn more at www.carolinalaw.com.
- Will I have to go to court?
- No, we file everything on your behalf.
- What if I have other questions?
- Contact us at unlawfulcharges@carolinalaw.com.